Of course, we continue to ship your orders daily. Our Customer Service remains at your complete disposal to advise you by phone, e-mail and social network. We have also extended the time frame for making the return up to 60 days. Our logistics partner guarantees us total safety in shipments, however given the situation some orders may be subject to slight delays.
According to the WHO, the delivery or receipt of a package does not involve any risk. We are continuing to implement all the necessary procedures to ensure maximum safety for our consumers, we are also committed to sanitizing all the packaging that contains the garments before shipment.
All safety measures have been taken to preserve the health of our team, continuing to offer you the best possible service. Most of our employees are working in smart working from home.
Yes, we ship throughout Europe, except for the countries of Switzerland and Norway for the moment. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year round, so stay tuned for exclusive offers.
Shipping to Italy will take 2-5 working days with the standard mode (Air Express), while between 24 and 48 hours with the fast mode (DHL). Deliveries abroad can take from 4 to 7 days with the standard mode (Air Express), while 2-3 days with the fast mode (DHL). Delivery details will be provided in the confirmation email.
Our products, created with quality materials, have an excellent fit. We recommend that you choose the same size you used before pregnancy. Each product sheet you will find the size chart that we recommend you to read, so as to choose the right size for you.
Contact us at our email firstname.lastname@example.org , or at our telephone number 02 49539790 - active from Monday to Friday from 10.00 to 13.00 and from 14.00 to 18.00 - we will be happy to help you!
We always try to recommend the best product, but if you need to return an order, we'll be happy to help. To make a return click on the following RETURN LINK or send us an email directly to email@example.com and we will give you all the support to return your garment. For all the information relating to the different return methods and costs, please read the Return Conditions carefully. The buyer is required to use the return label provided by BRUNELLI & CO SRL any shipment made without having contacted BRUNELLI & CO SRL will not be refunded.
It is possible to request a return within 14 days of receiving the purchased product, using the dedicated page, available at this link . You will need the order number and the email address with which the order was placed. It will be possible to choose the return option you prefer:Change Size, Change Goods or refund of payment.
All items must be returned in the condition in which they were received:unused, washed or altered and with all tags attached. The items must be returned in a single package protected in their original packaging. In the event that the item is returned without the original packaging, the return will not be accepted. The return of orders by the customer must take place exclusively using the return label provided by Brunelli & Co srl. Pack all merchandise securely and remember to cover or remove any original barcodes from the first shipment of the package.
You can find the order number in the order confirmation email and on the packing slip included in the package that arrived at your home.
Your refund, Size Change or Goods Exchange will be processed after your package arrives in our warehouse. Our team will have to evaluate the condition of the returned product. However, you will be constantly updated on the status of your return request and therefore on any refund by email from our team.